How can we help?

Creating your first experience

Head to the Explore page and search for a destination or activity. Roamze's AI will help you build a personalized itinerary based on your preferences.

Setting up your profile

Add your name, avatar, and outdoor preferences to get personalized recommendations and connect with the community.

How AI trip planning works

Roamze uses AI to analyze your preferences, destination data, and conditions to generate tailored trip plans.

Connect Roamze to Claude

Add Roamze to Claude from the connector directory, or by URL. Sign in to Roamze and approve, then ask Claude for trails, conditions, or a whole trip.

Connect Roamze to ChatGPT

Add Roamze to ChatGPT as a connector: copy one URL, create the connector in ChatGPT's settings, then sign in to Roamze and approve. After that, ask ChatGPT for trails, conditions, or a whole trip.

Changing your email or password

Update your account credentials from the Settings page, or use the password reset flow for email/password accounts.

Managing notification preferences

Control which notifications you receive for community activity, trip reminders, and product updates.

Deleting your account

Delete your account yourself from Settings, or email us and we'll do it for you.

Reviewing and disconnecting connected apps

See every app and AI assistant with access to your Roamze account, and cut any of them off immediately.

Seeing where you're signed in, and signing out a device

Review the devices signed in to your account and end any session you do not recognise.

Resetting a password you've forgotten

Request a reset link from the sign-in page and set a new password. Links work once and expire quickly.

What happens when you change your password

Changing your password signs out other devices and disconnects connected apps. Here's exactly what to expect.

Editing a saved experience

Open any saved experience to modify the itinerary, dates, location, or other details with auto-save.

Sharing experiences with friends

Generate shareable links or make your experiences public for the community to discover.

Using the gear checklist

Get personalized gear recommendations that adapt based on your activity type, season, and location.

Is Roamze free?

Yes — everything is free during our current phase. There's no subscription, no premium tier, and nothing to pay for.

Experience not generating

If your experience gets stuck, try refreshing or being more specific with your prompt.

Map not loading

Check location permissions, try a hard refresh, or clear your browser cache to fix map display issues.

Login issues

Clear cookies, try incognito mode, or use password reset to resolve common login problems.