Deleting your account
Delete your account yourself from Settings, or email us and we'll do it for you.
How to delete your account
You can delete your Roamze account yourself — you do not need to contact us. On the web, open your profile and go to Settings, then Account. In the mobile apps, open More and then Profile. Choose Delete account and confirm. If you would rather we did it for you, email support@roamze.com from the address on the account and we will handle it.
What gets deleted
When your account is deleted, we remove all personal data including your profile information, saved experiences, gear checklists, preferences, and activity history. Shared experiences that other users have saved will have your name anonymized but the content may remain available.
Processing timeline
Account deletion requests are processed within 30 days. You will receive a confirmation email when the deletion is complete. During the processing period, your account will be deactivated and no longer accessible.
Alternatives to deletion
If you want to take a break from Roamze without deleting anything, just log out instead. There's no subscription to downgrade or pause — your saved experiences and history will be waiting for you when you return.